![]() ![]() Not only that, but the company also achieved profitability very quickly, thanks to Yuan’s lean, focused approach to product development and his customer centricity. In just four years, Zoom’s video-conferencing product went from scrappy upstart to being used by tens of millions of people around the world. Undeterred, Yuan did what any confident entrepreneur would do, he promptly resigned to start his own company. Despite the fact that WebEx had been a costly acquisition, and the product was an important part of Cisco’s business. In 2011, Cisco’s then-VP of engineering, Eric Yuan, tried to persuade his fellow executives that they urgently needed to improve WebEx, Cisco’s web-conferencing product.Īt that time, Cisco’s strategy for web conferencing didn’t involve improving existing products. ![]()
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